We make sure all the games on the platform are unbiased. Our strict fair play policies help us keep you safe.
Unique users blocked
180
Genuine players on Rummy Mafia
Fair play violations reported by players
101
Less than 10% were valid
Total games cancelled
4
Time taken to resolve violations
24hours
Less than 2% were valid
Players received help from “Your Dost” 36 divider Play responsibly users blocked Avg. time to process withdrawal requests 6 seconds divider Lightning fast withdrawals quick withdrawals
Players received help from "Your Dost"
36
Play responsibly
Avg. time to process withdrawal requests
6 seconds
Lightning fast withdrawals
Our team is ready to assist you at any time of the day, that too in 5 regional languages
Calls addressed by us in Dec 2023
32,884
Customer satisfaction score (CSAT)
91.5%
Calls resolved in less than 30 min
95%
Issues resolved by us every day
1096
Your trust is what is driving us to make the experience even better for you, every day.
ISO certified
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